If you have any questions or if you need support, we're at your service. You can either contact us directly with the information provided below or you can fill out the form. We will reply within up to two business days.
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During winter, low light and freezing temperatures can create a power deficit where the station consumes more energy than it collects. To protect the battery, charging is disabled in sub-zero conditions to prevent permanent damage to its long-term capacity. When this happens its sending frequency is reduced from every 10 minutes to every 3 hours. During long and cold winters, the weather station may run completely out of energy. When this happens, Cordulus continues to provide externally sourced weather data that’s stored in your historical weather overview. Once spring arrives and the weather station begins to charge again, you will need to turn on the weather station with the magnet to get it started for the new season.
Yes. All weather data will automatically be saved and can always be accessed in the app. All the historical data can be downloaded, all the way back to the time you installed the weather station. Data can be exported as Excel or CSV files.
The weather station is mounted on a sturdy stainless steel pipe, which is placed in a ground screw in the soil. The entire installation process is described in detail in the installation manual which you will receive along with your weather station, steel pipe and ground screw. It takes about 15 minutes to install and activate the weather station. If the weather station is correctly installed it will withstand any storm and weather conditions.
The weather station is covered by a lifetime warranty. If errors occur or your weather station breaks down we will replace it at no extra cost. You will receive a new weather station as soon as possible and receive instructions on how to return the old weather station to us.
Yes. For every weather station you subscribe to, you can connect to five additional weather stations in the network. This allows you to build your own weather network and stay updated on your local weather.
Subscribing to Cordulus Farm Station means that you rent our weather station. You pay a start-up fee and an annual subscription, and then we will deal with everything concerning delivery, service, maintenance, repairs, SIM-card expenses and so on. This ensures that there are no unexpected costs associated with your weather station, and guarantees that you will have a working weather station at all times.
Yes. You may share unlimited access with your coworkers and employees. Your coworkers will be able to see the same weather data, forecasts and analyses, allowing all of you to make informed decisions based on your local weather conditions.